Shipping & Delivery - Retail Customers

We currently ship to all Australian postcodes. Please refer to the following guidelines for retail orders only

  • All retail orders require 24 hours to process and dispatch - delivery estimates should be taken from the time you receive an order dispatch email.

  • Orders received after 5pm on Friday or on weekends will begin processing on Monday morning.

  • Final shipping costs and options will be available in the checkout after you enter a valid Austrailan postcode. 

  • All orders being sent to PO Box addresses can only ship with Australia Post.

  • Collection from Alexandria Warehouse (Sydney): Picking up your online order is subject to the same warehouse timelines as shipped orders.
    (Example: An order placed on Monday 10am will usually be available for collection from Tuesday at 10am.)
    Please Note: Order pick up is only available Monday - Friday, 8am - 5pm, as our warehouse is closed on Saturday.

  • Collection from Markets - Orange Grove or Frenchs Forest (both Sydney locations): Orders must be under 20kg and be placed by Thursday 12pm.

  • You will receive flat rate quotes at our checkout for Courier Service or a per kilo rate with Australia Post.

NOTE: If you are a Wholesale Customer please refer to our Wholesale Shipping & Delivery Terms >>


Take advantage of our FREE SHIPPING for retail orders using this table below. Not sure what region your postcode is in? Check our guide here

Unfortunately we are no longer able to offer Free Shipping on RRP orders to Western Australia. We apologise for any inconvenience to these customers.

REGION Order Value Delivery Costs Delivery Time - Estimated

Sydney Metropolitan Area 

Over $99

 FREE

1-2 Days (Standard)

NSW Central Coast, Wollongong, Blue Mountains and Newcastle 

Over $149

FREE

2 Days (Standard)

NSW  Regional Centres & ACT/Canberra 

Over $199

FREE

2-3 Days (Standard)

NSW Country 

Over $249

FREE

3-4 Days (Standard)

Melbourne Metropolitan Area 

Over $199

FREE

 2-3 Days (Standard)

Victoria Country 1

Over $249

FREE 3-4 Days (Standard)

Victoria Country 2

Over $349

FREE 3-5 Days (Standard)

Brisbane Metropolitan Area 

Over $199

FREE 2-3 Days (Standard)

Queensland Country 1

Over $249

FREE 3-4 Days (Standard)
Queensland Country 2

Over $349

FREE 3-6 Days (Standard)

Selected Regional Areas* (View the guide here to see if your postcode is eligible*) 

Over $349

FREE 5 - 11 days (Standard)

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