Shipping & Delivery - Retail Customers

We currently ship to all Australian postcodes. Please refer to the following guidelines for retail orders only

  • All retail orders require 24 hours to pick, pack and have ready for pick up or dispatch - delivery estimates should be taken from the time you receive an order dispatch email. Please note we cannot guarantee day of delivery on behalf of the courier you choose.

  • Orders received after 5pm on Friday or on weekends will begin processing on Monday morning.
  • All orders being sent to PO Box addresses can only ship with Australia Post.
  • Final shipping costs and carrier options will be available in the checkout after you enter a valid Australian postcode. Prices are variable, based on weight.  

Collection from Alexandria Warehouse (Sydney): Please allow 24 hours for us to pick & pack your orders for collections from our warehouse. If you need your order sooner, please come into our Alexandria store.

  • Warehouse Collection: Unit E9, 46-62 Maddox Street, Alexandria, 2015. Pick Up Monday - Friday, 7am - 4pm – closed on Saturdays.
  • Honest to Goodness Store: Unit D1, 46-62 Maddox Street, Alexandria, 2015. Open Monday – Saturday 9am – 4pm

Collection from Markets - Orange Grove or Frenchs Forest (both Sydney locations): Orders must be under 20kg and be placed by Thursday 12pm

NOTE: If you are a Wholesale Customer please refer to our Wholesale Shipping & Delivery Terms >>

Take advantage of our FREE SHIPPING for retail orders using this table below. Not sure what region your postcode is in? Check our guide here.

Free shipping does not apply on orders that total over 45kg.

Unfortunately we are no longer able to offer Free Shipping on RRP orders to Western Australia, Tasmania or NT. We apologise for any inconvenience to these customers.

REGION Order Value Delivery Costs Delivery Time - Estimated

Sydney Metropolitan Area 

Over $99


1-2 Days (Standard)

NSW Central Coast, Wollongong, Blue Mountains, Orange and Newcastle 

Over $149


2 Days (Standard)

NSW Country, Canberra, Port Macquarie, Coffs Harbour, Northern Rivers and Albury

Over $249


2-3 Days (Standard)

Melbourne Metro

Over $249


3-4 Days (Standard)

Gold Coast, Brisbane

Over $249

FREE 3-4 Days (Standard)

Adelaide Metro

Over $249

FREE 3-5 Days (Standard)