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Shipping & Delivery - Retail Customers
HOLIDAY SHIPPING INFORMATION
To ensure that your orders are delivered in time for Christmas, we recommend that all online RRP orders are placed according to the below cut-off dates:
For Honest to Goodness Christmas Trading Hours, please visit our Contact page.
WE SHIP TO ALL AUSTRALIAN POSTCODES. PLEASE REFER TO THE FOLLOWING GUIDELINES:
NOTE: If you are a Wholesale Customer please refer to our Wholesale Shipping & Delivery Terms >>
All retail orders require 24 hours to pick, pack and have ready for pick up or dispatch - delivery estimates should be taken from the time you receive an order dispatch email. Please note we cannot guarantee the day of delivery on behalf of the courier you choose.
- Orders received after 5pm on Friday or on weekends will begin processing on Monday morning.
- All orders being sent to PO Boxes or Parcel Lockers can only ship with Australia Post.
Final shipping costs and carrier options will be available in the checkout after you enter a valid Australian postcode. Prices are variable, based on weight.
TAKE ADVANTAGE OF OUR FREE SHIPPING* FOR RETAIL ORDERS
*Free shipping does not apply on orders that total over 45kg. Orders must reach the values listed below.
Unfortunately, we are no longer able to offer Free Shipping on RRP orders to Western Australia, Tasmania or NT. We apologise for any inconvenience to these customers.
COLLECTION FROM ALEXANDRIA WAREHOUSE (Sydney):
Please allow 24 hours for us to pick & pack your orders for collections from our warehouse. If you need your order sooner, please come into our Alexandria Retail Store.
- Warehouse Collection: Unit E9, 46-62 Maddox Street, Alexandria, 2015. Pick Up Monday - Friday, 7am - 4pm – closed on Saturdays.
COLLECTION FROM ORGANIC MARKETS (Sydney):
Unfortunately we can no longer facilitate order pick-ups at the markets, however, you can take advantage of our FREE SHIPPING for Sydney-metro orders over $99, or visit our Alexandria Store. If there is a product you would like to see at our markets, please contact us to let us know!